Category:Marketing
Course Level Startup
Course Summary
How can a customer relationship management (CRM) tool help me to build my business?
Learn how to build your business by using a customer relationship management (CRM) tool. Learn how you can better keep track of information about your customers and potential customers, allowing you to build your business.
In this course, you will learn how to:
Set up a CRM tool for your business
Use the CRM tool to track information that will help you build your business
Category:Operations
Course Level Startup
Course Summary
Learn to use a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to choose the best strategies to help your business reach its long-term goals. Look into how you can start today.
In this course, you will learn how to:
Use a SWOT analysis to consider your businesses Strengths, Weaknesses, Opportunities, and Threats in order to select the most effective strategies for the success of your business.
Make the process easier by integrating word processing and spreadsheet documents
This course was developed in collaboration with the Kelley School of Business, Indiana University, as part of the United States Agency for International Development (USAID)-funded Advancement and Development through Entrepreneurship Programs and Training (ADEPT) partnership for Myanmar (Burma).
Category:Management
Course Level Ready to Export
Course Summary
Discover how to build a financially sound business idea that will solve a problem in your community.
In this course, you will learn how to:
Assess whether a social enterprise idea can create social impact and is financially sound
Use desktop or mobile software to record information as you build your social enterprise idea
Set up a CRM tool for your business