Training

  • Course Type

  • Course Level

Profit and Loss

Category:Finance/ Accounting

Course Level Startup

2_Profit_and_lossCourse Summary

How can you tell whether you are making a profit?

Learn to calculate profit and loss (P&L) considering all costs, including your hidden expenses. Find out how to customize a P&L spreadsheet to fit your business.

In this course, you will learn how to:
hpFind your hidden expenses
hpCalculate profit and loss

Business Email

Category:Technology

Course Level Ready to Export

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Course Summary

How can I use email effectively in my business?

Learn how to write business emails that effectively communicate with customers and suppliers. Explore how to create professional and appropriate business emails for any situation.

In this course, you will learn how to:
hpRecognize the dos and don’ts of business email
hpAddress an email
hpAdd an attachment to an email
hpCreate an email signature

Cash Flow

Category:Finance/ Accounting

Course Level Startup

slide1Course Summary

How can keeping track of your cash flow help your business?

Explore how to monitor and track your cash flow. Learn how to customize a spreadsheet to track your cash flow. Learn why cash flow is important to your business, and how to make decisions based on the research and results you gather.

In this course, you will learn how to:
hpMake decisions about how to manage your cash
hpUse spreadsheet software to track your cash flow

 

Energy Efficiency: Do More for Less

Category:Operations

Course Level Startup

23_Energy_efficiency_Do_more_for_less

Course Summary

Find out how to assess and reduce energy use in your business to save money and protect the environment. Learn how to use spreadsheets to assess energy use and adjust your practices.

In this course, you will learn how to:
hpUnderstand how to assess your energy use and how conserving energy saves your business money, preserves natural resources, and cuts back on pollution
hpUse a spreadsheet to assess your business’s energy use

Cloud-Native Development with SAP Cloud Platform

Category:Technology

Course Level Growing

Course Description

SAP Cloud Platform is the enterprise platform-as-a-service, with comprehensive application development services and capabilities. It enables customers to achieve business agility, create a truly integrated and optimized enterprise, and accelerate digital transformation across the business – all without the requirement of maintaining or investing in on-premise infrastructure.

In this new advanced course, you’ll learn how to develop microservice-based cloud-native applications with SAP Cloud Platform through hands-on exercises. You’ll be working primarily with the Cloud Foundry environment within SAP Cloud Platform and many of its open-source services to develop step-by-step a Java-based application that is made for the cloud.

We’ll start with a theoretical introduction to SAP Cloud Platform and microservice architectures. We will also cover Spring basics and introduce the sample application with which we will be working throughout the course for the hands-on exercises. In the following weeks, we’ll go deeper into how to create a microservice, how to connect a database, how to handle logging and tracing, as well as service-to-service communication, how to ensure security, and additional topics like multitenancy, continuous integration and delivery, Spring Boot and advanced microservice design. In between we will also cover topics like REST services, stateless apps, Cloud Foundry as a platform, unit and component testing, and much more. In the hands-on exercises we will start based on an empty shell application and build a full real-world cloud application. The optional system preparation with instructions on setting up the development environment and some information to get started will open two weeks before the actual course start.

This advanced course is primarily aimed at developers and application and technology consultants who have already finished the openSAP course SAP Cloud Platform Essentials (Update Q3/2017) and want to learn more. For the first time, we’ll cover in-depth microservice architectures and the open-source services of the Cloud Foundry environment within SAP Cloud Platform, and how to leverage them to build cloud-native applications.

As this course focuses in detail on the app level, the backend and how to offer REST services, topics like building SAP Fiori UIs with SAPUI5 are not covered. To learn about those topics please have a look at the great openSAP courses Developing Web Apps with SAPUI5 and SAP Fiori for iOS – Build Your First Native Mobile App.

Also, database development for SAP HANA is not covered in this course, please refer to the openSAP course Software Development on SAP HANA (Update Q4/2017) to learn more about that.

The registration, learning content, and final exam are free of charge. You’ll be able to get some practical experience of the platform by using a free trial account. We’ll explain how you can access this in the System Preparation.

To enroll in this course, please click the ‘Course Content‘ to be directed to the openSAP course website.

Course Benefits

Join this free online course, Cloud-Native Development with SAP Cloud Platform, to learn and experience how microservice-based cloud native development with SAP Cloud Platform works. This is an advanced course aimed primarily at developers and application and technology consultants, teaching hands-on the important concepts of developing innovative cloud applications.

How to Access Global Markets with Sustainability Certifications – GREENGUARD

Category:Trade/ Logistics

Course Level Ready to Export

Course Description

With much of our lives spent inside, indoor air quality is extremely important. GREENGUARD Certification helps companies demonstrate their products are safer. Gain insight into UL’s sustainability certification program.

This webinar covers:

  1. The current trends in product sustainability
  2. How to demonstrate that products are sustainable
  3. How GREENGUARD Certification influences buyers to choose products
  4. How GREENGUARD Certification is relevant to local markets
  5. How to prepare for GREENGUARD Certification testing
  6. To which green building requirements GREENGUARD Certification contributes

Design Thinking and Challenge Management

Category:Technology

Course Level Startup

Course Description

Design Thinking and Challenge Management combine techniques that foster an innovation culture in companies with a human-centric approach.

Ongoing digitization sets totally new standards every day and brings a lot of new requirements to economies, businesses, and people. The digital transformation is changing society and is evident all around us.

Innovation cycles have accelerated massively and require a different behavior than in the past. Agile innovation is the prerequisite for success. Organizational changes have to be accompanied by personal or individual change, as digital transformation is only effective and successful in an enterprise when personal transformation happens in parallel.

Well-established methodologies and concepts have to be combined with new concepts that fit into today’s world. Design Thinking is a proven methodology that SAP offers to customers, but also uses itself to support out-of-the-box thinking and the development of new innovation approaches in an agile, fast, and structured way. With Challenge Management by Dr. Wladimir Klitschko, we invite people and organizations to experience a concept that complements agile corporate methodologies such as Design Thinking with meaningful personal strategies that enable people to confidently deal with the challenges arising from change.

To enroll in this course, please click the ‘Course Content‘ to be directed to the openSAP course website.

Course Benefits

Join this free online course with Dr. Wladimir Klitschko to learn about his Challenge Management philosophy and how the combination with Design Thinking fosters innovation on an enterprise and personal level. Coupling both methodologies provides professionals with the tools and methods to transform and innovate the businesses they are working in, and to develop personal skills to face the challenges that arise with digital transformation.

Small Business Owners Training

Category:Operations

Course Level Growing

About this Course:

The Small Business Owners (SB) training builds on the key principles of business to develop the competencies needed for managing operations and making improvements. The emphasis is not on producing fully worked revisions of written business plans but on supporting business owners to develop the skills for assessing different business strategies and identifying practical improvements. The SB training is designed for individuals that have existing enterprises, particularly those that have been recently established or those that have faced difficulties.

After completing the training, participants will better understand how a business operates, how to assess different business strategies, and how to collaborate with others to promote their businesses success. Participants will have a new skill set and confidence to take action, make decisions and plan for the future of their businesses or prospective businesses.

The SB is part of Community-Based Enterprise Development (C-BED), a low cost, innovative training program designed by the International Labour Organization (ILO) to support skills development and empowerment in local communities for improvements in livelihoods, productivity and working conditions.

Available Lessons:

  1. Overview of the programme
  2. Introductions
  3. Better Marketing
  4. Improving Productivity
  5. Improving Quality
  6. Bookkeeping
  7. Understanding Costs
  8. Action Planning

Eligible for Certification: Yes

Build Your Sales Career on Salesforce

Category:Marketing

Course Level Startup

Course Description

Learn Salesforce essentials to sell more effectively.

Course Objective

After completing this unit, you’ll be able to:

  • From the skills needed, to a day in the life. Learn what it’s like to be a sales manager.
  • The Trailblazer’s Guide to Careers podcast: Meet Mike, hear his story + learn how you can use Trailhead to become a successful at sales.
  • Grow your business, boost productivity, and make smart decisions with Sales Cloud.
  • Learn from the experts at Salesforce how to succeed in the challenging and rewarding world of sales.
  • Grow your business and boost productivity with Sales Cloud.
  • Learn how to use the new Salesforce to sell lightning fast in as few clicks as possible.
  • Use the Sales Cloud platform to optimize your sales operations and set up your team for success.
  • Learn from the experts at Salesforce how to build a highly effective sales team.
  • Leverage work queues and sales cadences to improve your sales outreach.

Course Developer

Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies — cloud, mobile, social, voice, and artificial intelligence — to connect to their customers in a whole new way. They are coming to us as their trusted advisor, and together we are transforming their businesses around the customer.

Salesforce Customer 360 is our vision for how we help customers with their digital transformations. With Customer 360, all your teams — marketing, sales, service, commerce, IT, and analytics — have a single view of customer data on an integrated CRM platform powered by AI.  Collaboration is easier, so employees can work together to build lasting, trusted relationships and deliver the intelligent, personalised experiences their customers expect.

Salesforce is committed to a set of core values — trust, customer success, innovation, and equality of every human being. Salesforce is one of the leaders on Fortune’s Change the World list, and has been one of Fortune’s 100 Best Companies to Work For, for twelve years in a row. For information, please visit www.salesforce.com.

 

Computer Security and Privacy

Category:Technology

Course Level Startup

Microsoft - Course 4 - Computer_Security_and_Privacy_Page_01

Course Description

This course helps you to identify the various threats to your computer and the data stored on it. You will explore how to protect your computer from these threats by taking some preventive measures. Finally, this course explains the ethical and legal issues related to Internet usage.

Course Benefits

Like any other electronic device, your computer is at risk from damages caused by accident or by intention. Some of these damages can be permanent. You can prevent your computer hardware, software, and the data stored on it from a number of damages by taking certain preventive measures.

Setting Prices

Category:Marketing

Course Level Startup

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Course Summary

How do I set prices for my products or services?

Explore how to price your products and services effectively. Learn how to use word processing software to customize tables that help track information you gather to set your prices. Learn what research to complete to determine prices for your products and services.

In this course, you will learn how to:
hpSet prices for products and services
hpUse word processing software to customize tables

Intellectual Property Management

Category:Operations

Course Level Growing

Course developed by:

Course Description

The course focuses on IP from the perspective of ‘why’ and ‘how’ for participants who have already covered the basics of ‘what’ IP is. In the first three modules, it teaches about the economic significance of IP. Using management examples and established industry methodologies, it covers IP asset identification, IP commercialization, IP valuation, and IP taxation. In the last three modules it offers an indepth look at commercial activities in the digital area by looking at e-commerce and IP, digital management of creative works, and the strategic management of IP.

Learning Objectives

This course targets professionals with a basic knowledge in IP or business management, responsible for generally managing and protecting various forms of IP. Such participants will have a greater understanding to effectively and efficiently develop an IP culture within their organization.

Course Developer

The World Intellectual Property Organization (WIPO) is the global forum for intellectual property (IP) services, policy, information, and cooperation. A self-funding agency of the United Nations, with 193 member states, WIPO’s mission is to lead the development of a balanced and effective international IP system that enables innovation and creativity for the benefit of all.  Through the WIPO Academy, WIPO offers a range of online training courses designed to introduce business owners, students, IP professionals and government officers to the various forms of IP.

Build Your Admin Career on Salesforce

Category:Operations

Course Level Growing

Course Description

Learn the skills needed to build your Admin Career on Salesforce

Course Objective

After completing this unit, you’ll be able to:

  • Learn key getting-started tips and habits to develop as a new Admin. Join us and start your career on the right foot!
  • Get Tips from Salesforce’s President of Global Customer Success on dealing with senior executives and the importance of admins.
  • The Trailblazer’s Guide to Careers: Meet Scott, hear his story, learn what it’s like to be an Admin, and what you can do to get started.
  • From the skills needed, to a day in the life. Learn what it’s like to be a Salesforce Admin.
  • Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.
  • Supercharge your skills and apps by using point-and-click tools to solve common business needs.
  • Reach all star admin status by tackling more advanced Salesforce features.
  • Learn the latest Salesforce release features and craft your release strategy.
  • Get ready for the administrator certification exam with interactive study tools.
  • Get resources to navigate and grow your career as a Salesforce Admin.

Course Developer

Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies — cloud, mobile, social, voice, and artificial intelligence — to connect to their customers in a whole new way. They are coming to us as their trusted advisor, and together we are transforming their businesses around the customer.

Salesforce Customer 360 is our vision for how we help customers with their digital transformations. With Customer 360, all your teams — marketing, sales, service, commerce, IT, and analytics — have a single view of customer data on an integrated CRM platform powered by AI.  Collaboration is easier, so employees can work together to build lasting, trusted relationships and deliver the intelligent, personalised experiences their customers expect.

Salesforce is committed to a set of core values — trust, customer success, innovation, and equality of every human being. Salesforce is one of the leaders on Fortune’s Change the World list, and has been one of Fortune’s 100 Best Companies to Work For, for twelve years in a row. For information, please visit www.salesforce.com.

Your Target Audience

Category:Marketing

Course Level Startup

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Course Summary

Who is your target audience?

Explore how you can gather information about your customers and potential customers. Learn how to focus your actions on maximizing your impact on that target audience.

In this course, you will learn how to:
hpCraft questions to learn more about your customers
hpCreate an online survey to gather information about your customers

Presenting Data

Category:Operations

Course Level Startup

Presenting_data_1

Course Summary

What’s the most effective way to present my business’s data?

Learn about different types of charts and graphs that can help people understand and value your business. Discover how to create effective charts using spreadsheet software. Learn how to choose the right kind of chart for the information you want to convey.

In this course, you will learn how to:
hpDecide what type of chart to use to present your data effectively
hpUse spreadsheet software to create charts and graphs

 

Webinar: Promoting Secure Digital Payments for Indonesian SMEs (in Bahasa Indonesia)

Category:Trade/ Logistics

Course Level Startup

Course Description

The US-ASEAN Business Council in partnership with the Ministry of Cooperatives and Small and Medium Enterprises Indonesia and the Indonesian Employer’s Association (APINDO) is proud to present a webinar on “Promoting Secure Digital Payments for Indonesian SMEs”.

What the participants will learn: 

  • The Indonesian Government Program to Prepare the Digitalization for SMEs in COVID-19
  • The Importance of Digital Payments and Cashless Transaction for SMEs
  • RiskRecon Initiatives: Small Business Free Cybersecurity Training

Speakers’ profile:

  • Ms. Destry Anna Sari, Assistant Deputy of Marketing, Ministry of Cooperatives and SMEs Indonesia.
  • Mr. Wahyu Putarnto, Senior Analyst, Mastercard Indonesia.
  • Mr. Agrian Pangestu, Cyber & Intelligence Product Manager, Mastercard Indonesia

Trademarks, Industrial Designs and Geographical Indications

Category:Operations

Course Level Growing

Course developed by:

Course Description

Provides a detailed coverage of trademarks, industrial designs and geographical indications and their role in trade and international commerce. Additionally, the course covers the protection and management of brands. There is a written final exam at the end of this course for which participants are required to compose written responses to a series of questions within a specified timeframe and submit their responses, via the eLearning platform, to their tutors for marking.

Learning Objectives

Understand how to make the best use of IP in marketing and how to manage the intangible assets of a private company.

Course Developer

The World Intellectual Property Organization (WIPO) is the global forum for intellectual property (IP) services, policy, information, and cooperation. A self-funding agency of the United Nations, with 193 member states, WIPO’s mission is to lead the development of a balanced and effective international IP system that enables innovation and creativity for the benefit of all.  Through the WIPO Academy, WIPO offers a range of online training courses designed to introduce business owners, students, IP professionals and government officers to the various forms of IP.

Cisco Leadership Course Webinar: Artificial Intelligence – Opportunity or Threat for SMEs?

Category:Management

Course Level Startup

Webinar Session

Wednesday, March 27, 2019

10.00 AM (ID, TH, VN)

11:00 AM (MY, PH, SG)


From Apple’s Siri and Amazon Alexa to Telsa’s self-driving cars, we are seeing more Artificial Intelligence (AI) technologies at work in business and daily living. Despite the seeming proliferation, it is still in the very early stages of development and because of that complex, time and resource consuming. Facing limited data, limited resources, and limited data science talent, is Artificial Intelligence – an opportunity or threat for SMEs?

Why Join the Webinar?

AI has already impact on competition, customer experience and is evolving extremely fast. Whether to adopt it or just want to prepare for its impact on our business, SMEs need to understand the consequences and changes AI is bringing into our environment. Find out about:

  • AI fundamentals for business leaders
  • Differentiate facts from fiction in terms of AI capability
  • Understanding business benefits of AI (use case examples)
  • What differentiates us in an AI centric world

About the speaker:

RobertRobert Schaffner

Robert Schaffner is a native Austrian and has lived and worked in Austria, Germany, Australia, and currently makes his home in Singapore. He started his career as a technologist 25 years ago at Siemens. In 2006, he co-founded Avodaq, a German IT system integrator. He co-founded the collaboration software company, Andtek, in 2011, which he later sold. Robert’s passion is teaching leaders, sales teams, and organizations how to have impact on individuals, organizations, and society.

He has just written a book with Pat Bodin and the title of the book is Get In the Boat – A Journey to Relevance.

Webinar: Enhancing Digital Skills for Thailand SMEs in COVID-19 (in Thai Language)

Category:Technology

Course Level Startup

Course Description

The US-ASEAN Business Council in partnership with the Office of SMEs Promotion Thailand (OSMEP) and Thammasat Business School is proud to present a Webinar on “Enhancing Digital Skills for Thailand SMEs in COVID-19”.

What the participants will learn: 

·       The Thailand Government measures to support small business

·       Adapting to the COVID-19 crisis

·       The digital payment and cashless transactions as tools to reach more customers

·       Future initiatives to maximize digital commerce

Speakers’ profile:

·       Dr. Wimonkan Kosumas, Deputy Director-General Office of SMEs Promotion, Thailand;

·       Ms. Natsicha Voraprukpisut, is a Head of Market Development for Thailand, located in Bangkok. Natsicha is focusing on developing new business, market segments for Mastercard through partnerships, digital and innovations. Joining Mastercard in 2013, Natsicha has brought her 15 years of experience in financial services and banking in many areas. She has lived, and now worked across Asia-Pacific countries including Japan.

·       Ms. Boonthida Ratanavilaikul, is currently the Marketing Manager (Thailand and Indonesia) at FedEx.

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