Build Your Admin Career on Salesforce
Category:Operations
Course Level Growing
Course Description
Learn the skills needed to build your Admin Career on Salesforce
Course Objective
After completing this unit, you’ll be able to:
- Learn key getting-started tips and habits to develop as a new Admin. Join us and start your career on the right foot!
- Get Tips from Salesforce’s President of Global Customer Success on dealing with senior executives and the importance of admins.
- The Trailblazer’s Guide to Careers: Meet Scott, hear his story, learn what it’s like to be an Admin, and what you can do to get started.
- From the skills needed, to a day in the life. Learn what it’s like to be a Salesforce Admin.
- Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.
- Supercharge your skills and apps by using point-and-click tools to solve common business needs.
- Reach all star admin status by tackling more advanced Salesforce features.
- Learn the latest Salesforce release features and craft your release strategy.
- Get ready for the administrator certification exam with interactive study tools.
- Get resources to navigate and grow your career as a Salesforce Admin.
Course Developer
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies — cloud, mobile, social, voice, and artificial intelligence — to connect to their customers in a whole new way. They are coming to us as their trusted advisor, and together we are transforming their businesses around the customer.
Salesforce Customer 360 is our vision for how we help customers with their digital transformations. With Customer 360, all your teams — marketing, sales, service, commerce, IT, and analytics — have a single view of customer data on an integrated CRM platform powered by AI. Collaboration is easier, so employees can work together to build lasting, trusted relationships and deliver the intelligent, personalised experiences their customers expect.
Salesforce is committed to a set of core values — trust, customer success, innovation, and equality of every human being. Salesforce is one of the leaders on Fortune’s Change the World list, and has been one of Fortune’s 100 Best Companies to Work For, for twelve years in a row. For information, please visit www.salesforce.com.
Understanding the Concepts of AI and ML
Category:Technology
Course Level Growing
Course Description
This course describes the concept of AI and ML. The course provides a detailed description about the scope and need of AI and helps to understand the impact of AI in enabling human progress and transforming business. The course explains the concepts of artificial intelligence, machine learning, and deep learning.
Course Objective
- Describe the impact and scope of artificial intelligence
- Explain the concepts of artificial intelligence and machine learning
- List the challenges and the application of artificial intelligence
- Describe the concepts of machine learning, deep learning, and neural network
Course Developer
Dell Technologies helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio for the data era.
Basics of Logistics for Export
Category:Trade/ Logistics
Course Level Ready to Export
An overview of the fundamentals in logistics designed for micro, small, and medium-sized enterprises who want to export to new market segments overseas.
Managing Consumers Digitally
Category:Technology
Course Level Startup
Join this Managing Customers Digitally course developed by the U.S. Agency for International Development (USAID) with support from the ASEAN Coordinating Committee on Micro, Small & Medium Enterprises (ACCMSME) and the US-ASEAN Business Council to learn how to manage the business by responding to customers digitally to offer increased flexibility and versatility for engagement. The course is built on easy-to-follow learning modules that you can go through at your own pace. The modules come with various learning activities including micro-videos, pre-recorded webinars, and interactive lessons.
The e-survey circulated by the ASEAN-USAID IGNITE project reported that the pandemic raised consumer issues for ASEAN Micro, Small, and Medium Enterprises (MSMEs) . On the consumer aspect, the largest challenges they had were consumer behavior change, buying preferences, retention and satisfaction. Managing Customers Digitally Course focuses on developing the essential competencies needed by MSMEs planning to digitize their businesses.
The course will support the ASEAN MSMEs in establishing an online presence that will further connect them with their customers and build lead generation. ASEAN MSMEs will have new skill sets and confidence to take action, make decisions, and plan for continuing their business based on data analytics and data trends covered in this course. The Managing Customers Digitally Course also invites ASEAN MSMEs to start managing customers digitally to build a compelling customer journey for their business’s continuity after disruptions.
Introduction to Data Engineering
Category:Technology
Course Level Growing
Course Description
For over 10 years, there has been an intense focus by companies to extract business value from their data. Out of this activity, a role called the data scientist emerged. However, it quickly became obvious that a majority of a data scientist’s time was spent on data preparation or moving analytical models into production environments. Thus, the data engineer has emerged as a highly desirable and indispensable member of an analytics project team. The course covers the data analytics life cycle, the role of the data engineering, and the skill set of a successful data engineer. This course prepares the learner for a key portion of the Dell Technologies Proven Professional data engineering specialist-level certification exam (DES-7DE1). Review the exam description document to understand all the related data engineering training and consumption options.
Course Objective
- Able to explain the role of a data engineer
Course Developer
Dell Technologies helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio for the data era.
การปรับธุรกิจให้พร้อมรับอนาคต
Category:Technology
Course Level Startup
เข้าร่วมหลักสูตรปรับธุรกิจเตรียมพร้อมรับอนาคต ที่พัฒนาโดยองค์การเพื่อการพัฒนาระหว่างประเทศของสหรัฐอเมริกา (U.S. Agency for International Development – USAID) และได้รับการสนับสนุนจากคณะกรรมการประสานงานอาเซียนว่าด้วยวิสาหกิจขนาดกลาง ขนาดย่อม และรายย่อย (ASEAN Coordinating Committee on Micro, Small & Medium Enterprises – ACCMSME) และสภาธุรกิจสหรัฐฯ–อาเซียน (US-ABC) เพื่อเรียนรู้เกี่ยวกับกลยุทธ์ในการเตรียมพร้อมรับอนาคตธุรกิจของคุณในยุคดิจิทัล หลักสูตรนี้สร้างขึ้นจากโมดูลการเรียนรู้ที่สามารถทำตามได้ง่าย ซึ่งคุณสามารถดำเนินการตามจังหวะของคุณเองได้ โมดูลต่าง ๆ มาพร้อมกับกิจกรรมการเรียนรู้ต่าง ๆ รวมถึงวิดีโอการเรียนรู้ การสัมมนาผ่านเว็บที่บันทึกไว้ล่วงหน้า และบทเรียนเชิงโต้ตอบ
วิสาหกิจขนาดกลางขนาดย่อม และรายย่อในอาเซียน (MSMEs) ซึ่งดำเนินการโดยโครงการ ASEAN-USAID IGNITE ในเดือนพฤศจิกายน พ.ศ. 2565 ระบุว่าการดำเนินธุรกิจเป็นความท้าทายเร่งด่วนอันดับสอง ตัวอย่างของความท้าทาย ได้แก่ การพัฒนาธุรกิจ/บริการใหม่ การสร้างกลยุทธ์ทางธุรกิจใหม่ การดำดิ่งสู่การตลาดและการขายออนไลน์ การพัฒนาทักษะของพนักงาน และการดำเนินธุรกิจโดยอัตโนมัติ หลักสูตรการปรับธุรกิจให้พร้อมรับอนาคตจะช่วยให้ MSMEs ในอาเซียนสามารถใช้ประโยชน์จากพลังของโซเชียลมีเดียละเครื่องมือดิจิทัลอื่น ๆ
ความยั่งยืนในการดำเนินธุรกิจและการจัดการการหยุดชะงักในกิจกรรมประจำวันที่ได้รับผลกระทบจากการเปลี่ยนแปลงสภาพภูมิอากาศและพลวัตของโลกอื่น ๆ จะช่วยให้ MSMEs ในอาเซียนมีความสามารถขั้นพื้นฐานในการรองรับการดำเนินธุรกิจในอนาคต MSMEs ในอาเซียนจำเป็นต้องปรับตัวให้เข้ากับแนวโน้มในสภาพแวดล้อมที่มีการเปลี่ยนแปลงอย่างรวดเร็ว ความยั่งยืนในการดำเนินธุรกิจและความสามารถในการจัดการการหยุดชะงักในกิจกรรมประจำวันที่ได้รับผลกระทบจากการเปลี่ยนแปลงสภาพภูมิอากาศและพลวัตของโลกอื่น ๆ จะมอบความสามารถพื้นฐานสำหรับ MSMEs อาเซียนในการพร้อมรับกับอนาคต
Marketing Benefits vs Features
Category:Marketing
Course Level Startup
Course Summary
How can you effectively promote the benefits of your products or services?
Learn how to effectively promote the advantages of your products or services to your target audience in order to help you increase sales. Learn how to use templates to create marketing materials.
In this course, you will learn how to:
Understand the difference between the benefits and features of your products or services and effectively promote them to your target market
Use online templates to create a flyer for your business
Privacy & Cyber Security
Category:e-Commerce
Course Level Ready to Export
Course Description
Upon completion of this course, students will be able to:
- Understand the importance of privacy and security for e-businesses
- Set up basic tools and protocols to ensure minimum levels of data and operational security for e-commerce platforms
- Have the ability to effectively find resources and support needed online
E-Investment Guide for Green Growth Business Models
Category:Finance/ Accounting
Course Level Startup
Join this E-Investment Guide for Green Growth Business Models course developed by the U.S. Agency for International Development (USAID) with support from the U.S. Department of State to equip ASEAN entrepreneurs and business leaders with the knowledge and strategies to succeed in the burgeoning green economy. The course is built on easy-to-follow learning modules that you can go through at your own pace. The modules come with micro learning activities including fire-side chat videos with experts, reading materials, and downloadable activities.
Through this course, you will gain understanding of sustainable entrepreneurship, explore the significance of green growth business models, and learn from success stories across the ASEAN region. The course offers practical insights into navigating the green growth landscape, attracting impact investments, and scaling green businesses.
You will also explore the critical role of incubators and accelerators, learn how to access funds strategically, and understand the importance of impact reporting in the green economy. Engaging activities throughout the course will provide hands-on experience in planning, attracting investment, and scaling green business models, ensuring you are well-prepared to thrive in the ASEAN green growth sector.
SMB/CIFS Protocol and Attributes Overview
Category:Technology
Course Level Growing
Course Description
This course presents an overview of the history, features and attributes of the Server Message Block and the Common Internet File System protocols. It explains the history and the operational features of SMB, and CIFS as a dialect of SMB. Also covered are the versions, attributes and applications of each protocol.
Course Objective
- Explain the history of Server Message Block (SMB) and Common Internet File System (CIFS) protocols
- Explain how the protocols establish remote file sharing for Windows platforms
- Describe SMB functionality and client-to-server file sharing operation
- Define the versions and attributes of each protocol
Course Developer
Dell Technologies helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio for the data era.
Future-proof your Business
Category:Technology
Course Level Startup
Join this Future-proof your Business course developed by U.S. Agency for International Development (USAID) with support from the ASEAN Coordinating Committee on Micro, Small & Medium Enterprises (ACCMSME) and the US-ASEAN Business Council to learn about strategies to future-proof your business in the digital age. The course is built on easy-to-follow learning modules that you can go through at your own pace. The modules come with various learning activities including learning videos, pre-recorded webinars, and interactive lessons.
ASEAN Micro, Small, and Medium Enterprises (MSMEs), conducted by the ASEAN-USAID IGNITE project in November 2022, indicated business operations as the second most pressing challenge. Examples of challenges included: developing new business/services, creating new business strategies, diving into online marketing and sales, developing employees’ skills, and automating business operations. In this Future-proof Your Business course, ASEAN MSMEs will be supported in harnessing the power of social media and other digital tools.
Sustainability in business operations and managing disruptions in daily activities, affected by climate change and other global dynamics, will provide fundamental competencies for ASEAN MSMEs to embrace the future. In order to future-proof businesses, ASEAN MSMEs need to adapt to the trends in a highly changing environment.
Mengubah Kerangka Berpikir dan Tim
Category:Operations
Course Level Startup
Ikuti kursus Mengubah Kerangka Berpikir dan Tim ini, yang dirancang oleh Badan Pembangunan Internasional Amerika Serikat (U.S. Agency for International Development – USAID) dengan dukungan dari Badan ASEAN untuk Urusan Usaha Kecil dan Menengah (ASEAN Coordinating Committee on Micro, Small and Medium Enterprises – ACCMSME) dan Dewan Bisnis Amerika Serikat (AS)-ASEAN (US-ASEAN Business Council – US-ABC) untuk mempelajari tentang pengelolaan pola pikir dan tim bisnis di abad ke-21 guna meningkatkan fleksibilitas dan daya tahan untuk meningkatkan hasil. Kursus ini dibuat berdasarkan modul pembelajaran yang mudah diikuti dan dapat Anda pelajari sesuai dengan waktu yang Anda miliki. Modul-modul tersebut dilengkapi dengan berbagai aktivitas pembelajaran termasuk video mikro, webinar yang telah direkam sebelumnya, dan pelajaran interaktif.
Sumber daya manusia adalah salah satu aspek yang paling penting untuk diperhatikan dalam menjalankan bisnis. Ketika pandemi COVID-19 melanda, hal ini mempengaruhi bisnis dalam banyak hal termasuk motivasi karyawan, serta sistem dan budaya bisnis. Sebuah survei elektronik yang diedarkan oleh proyek ASEAN-USAID IGNITE pada November 2022 menunjukkan bahwa bekerja dari jarak jauh merupakan tantangan sumber daya manusia yang paling banyak dilaporkan dialami oleh Usaha Mikro, Kecil, dan Menengah (UMKM) di ASEAN. Mengubah Kerangka Berpikir dan Tim menjabarkan kompetensi dan pengetahuan dasar bagi UMKM ASEAN untuk unggul dalam ekonomi global dan menyamakan kedudukan dengan perusahaan-perusahaan besar.
Salah satu tantangan terbesar yang dihadapi oleh UMKM ASEAN terletak pada aspek sumber daya manusia karena adanya perubahan budaya kerja yang berdampak pada motivasi, keterlibatan, dan kinerja tim. Pertanyaannya adalah bagaimana mendorong pertumbuhan UMKM ASEAN dalam aspek sumber daya manusia untuk kelangsungannya selama masa disrupsi. Dengan Kursus Mengubah Kerangka Berpikir dan Tim, para peserta akan mendapatkan pengalaman dalam membangun rencana keberlangsungan bisnis, membangun budaya digital native dalam bisnis, dan mempersiapkan tim untuk lingkungan pengelolaan digital yang memungkinkan usaha kecil dan menengah untuk menghadapi tantangan yang timbul dari perubahan.
User Authentication, Access Controls and Security Standards
Category:Technology
Course Level Growing
Course Description
This course presents an overview of network core security principles including operating system and data security standards. It also covers user authentication, access policies and controls.
Course Objective
- Explain core network security principles and how these are implemented
- Define operating system user authentication, access controls and auditing and how these are realized through network and operating system security standards
Course Developer
Dell Technologies helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio for the data era.
Google Cloud Training
Category:Technology
Course Level Growing
Course Summary
Enhance your resume with new certification. Google Cloud Certifications proves your proficiency to transform businesses with Google Cloud technology.
Women’s Empowerment in Digital Economy
Category:Women’s Empowerment
Course Level Startup
Course Description:
Upon completion of this course, students will be able to:
- Understand the concepts of gender equality, women’s empowerment in relation to sustainable development and digital transformation
- Describe opportunities and challenges of ASEAN women’s empowerment in digital economy
- Provide specific examples of how participation in digital economy can support women’s empowerment in ASEAN
Building an Inclusive Digital Economy for Local Communities
Category:Women’s Empowerment
Course Level Startup
What are the ways to connect underserved communities to opportunities in the digital economy? Join us as we explore the role of local partnerships and capacity building in bridging the digital gap in the region. Discover how impactful collaborations and empowering initiatives can transform lives and create inclusive growth in the digital era.
Legal Aspects of Cross-Border E-Commerce
Category:Technology
Course Level Growing
About this Course:
Learners will be introduced to the legal aspects of cross-border e-commerce. Clients prize Baker & McKenzie for its breadth of access to markets, as it can individually guide cross-border transactions without using external local counsel.
Learners will be acquainted to legal entity critical to doing business in the global electronic marketplace. It includes regulations specific to certain products and services, advertising, intellectual property issues, enforceability of online transactions, taxation and data privacy protection.
Instructor: Elizabeth Opena, Partner, Quisumbing Torres
Course Type: Self-Paced
Lesson Length: 20 minutes
Giúp doanh nghiệp của bạn thích nghi tốt với những thay đổi trong tương lai
Category:Technology
Course Level Startup
Hãy tham gia khóa học Giúp doanh nghiệp thích nghi với những thay đổi trong tương lai do Cơ quan Phát triển Quốc tế Hoa Kỳ (U.S. Agency for International Development – USAID) xây dựng với sự hỗ trợ của Ủy ban Điều phối ASEAN về Doanh nghiệp Siêu nhỏ, Nhỏ và Vừa (ASEAN Coordinating Committee on Micro, Small & Medium Enterprises – ACCMSME) và Hội đồng Kinh doanh Hoa Kỳ-ASEAN để tìm hiểu về các chiến lược giúp doanh nghiệp thích nghi với những thay đổi trong tương lai trong thời đại số. Khóa học được xây dựng dựa trên các mô-đun học tập dễ thực hiện mà bạn có thể hoàn thành theo tốc độ học của riêng mình. Các mô-đun đi kèm với các hoạt động học tập khác nhau bao gồm video học tập, hội thảo chuyên đề trực tuyến webinar được ghi lại trước và các bài học tương tác.
Theo kết quả từ nghiên cứu về Doanh nghiệp siêu nhỏ, nhỏ và vừa ASEAN (MSMEs), được thực hiện bởi dự án ASEAN-USAID IGNITE vào tháng 11 năm 2022, hoạt động kinh doanh là thách thức cấp bách thứ hai. Ví dụ về những thách thức bao gồm: phát triển kinh doanh/dịch vụ mới, xây dựng chiến lược kinh doanh mới, đi sâu vào marketing và bán hàng trực tuyến, phát triển kỹ năng của nhân viên và tự động hóa hoạt động kinh doanh. Trong khóa học Giúp doanh nghiệp thích nghi với những thay đổi trong tương lai, MSMEs ASEAN sẽ được hỗ trợ t khai thác sức mạnh của phương tiện truyền thông xã hội và các công cụ số khác.
Tính bền vững trong hoạt động kinh doanh và quản lý sự gián đoạn trong các hoạt động hàng ngày bị ảnh hưởng bởi biến đổi khí hậu và các động lực toàn cầu khác sẽ mang đến những năng lực cơ bản cho các MSMEs ASEAN để nắm bắt tương lai. Để các doanh nghiệp sẵn sàng thích nghi với thay đổi trong tương lai, các doanh nghiệp vừa và nhỏ của ASEAN cần phải thích ứng với các xu hướng trong một môi trường luôn thay đổi.
LimitlessBiz: AI for MSME Advancement
Category:Artificial Intelligence
Course Level Startup
Course Overview
This comprehensive online course equips MSMEs with the knowledge of AI fundamentals, a 5-step adoption framework, and principles for responsible, ethical use, covering everything from setting business goals and managing data to upskilling teams and measuring AI’s return on investment.
Learning Objectives:
1. Understand what AI is and how it is already used in everyday business tasks
2. Identify simple and practical ways AI can help in marketing, customer service, and daily operations
3. Use beginner-friendly AI tools to save time and reduce manual work
4. Decide where to start with AI based on their business needs and readiness
5. Use AI responsibly and make better decisions before investing in AI tools
How to Access Global Markets with Sustainability Certifications – GREENGUARD
Category:Trade/ Logistics
Course Level Ready to Export
Course Description
With much of our lives spent inside, indoor air quality is extremely important. GREENGUARD Certification helps companies demonstrate their products are safer. Gain insight into UL’s sustainability certification program.
This webinar covers:
- The current trends in product sustainability
- How to demonstrate that products are sustainable
- How GREENGUARD Certification influences buyers to choose products
- How GREENGUARD Certification is relevant to local markets
- How to prepare for GREENGUARD Certification testing
- To which green building requirements GREENGUARD Certification contributes